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Fix it yourself, or know when to call.

Brandon has filmed the fix for most of the ways a water heater fails, and millions of homeowners have learned from them. Every guide ends with what it costs if you'd rather we do it.

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  • 13

    written guides

  • 10

    videos from Brandon

  • 1.8M

    views on the pilot light video

  • 5 min

    for the pilot light fix

The lessons, chapter by chapter

Every lesson pairs Brandon's video with the steps from his written guide, and what it costs if you'd rather we did it.

In this lesson

  1. 1Turn off the gas at the control valve before you touch anything.
  2. 2The thermocouple sits in the pilot flame and tells the gas valve the pilot is lit.
  3. 3When it fails, the valve shuts the gas off and the water goes cold.
  4. 4Fit a new thermocouple and relight the pilot. The parts are cheap.
Read the full guide

Guides

Pick a topic. Each guide is short, practical and written from real jobs.

Rather not do it yourself? Call and we'll fix it.